Questions and Answers

Do you have any questions?

Please read the questions below and if you can't find your answer, please send your question to us, and we will get back to you as soon as possible.

Questions and Answers

Are the products original and guaranteed?

Yes, all products offered at Michael's China are carefully selected from trusted suppliers in China and undergo rigorous inspection to ensure quality and reliability before shipping.

How long does delivery take within Kuwait?

Orders are delivered within 2 to 4 business days within Kuwait, with shipment tracking provided to ensure transparency and customer convenience.

What payment methods are available?

We offer a range of secure payment methods, including:

K-Net

Visa

Mastercard
Other payment methods will be added soon to meet the needs of all customers.

Can I return or exchange the product?

Yes, customers can return or exchange the product within 7 days of receipt, provided it is in its original condition and unused. Please review the return policy for more details.

Do you deliver to all areas of Kuwait?

Yes, we offer delivery services to all areas of Kuwait without exception, ensuring a fast, safe service at reasonable shipping rates.

How can I contact customer service?

You can contact us at any time through the following methods:

Email: mikelchinesstore@gmail.com

Phone: +96541077410
Our support team will answer all your questions as quickly as possible.

Ask us